Back to EDGE Boost FAQs
Deposits
Why is the button grayed out when I try to make a bank deposit?
Your bank does not support real time balance checks which we require for deposits. You can try to link another bank account.
How long does it take for cash back to show in my account?
Our system takes 48 hours to post cashback and update your total spent. VISA typically takes 24 hours to settle transactions and once they settle our system needs an additional 24 hours to update.
Why is my deposit from my EDGE card into my sportsbook pending?
There may be a delay with the VISA network settling the transaction with the payment processor.
What should I do if I didn’t receive a verification email?
Check your spam folder, then contact support@edgemarkets.io if needed.
How do I make a deposit?
Go to "Deposit Funds" in your account, select Bank Deposit and follow prompts.
How long does it take to process a deposit?
Bank deposits take up to 24 hours. For Tier 2 and up users bank deposits will clear within a few hours on regular business days. Bank deposits made on a Friday will not clear until the following week.